Selling Online

Understand regulations and practical considerations when running an online retail business in the UK. Topics include contracts, payment systems, fraud prevention and differences between online and traditional selling.

Distance Selling Online: Responsibilities to the Consumer

Online sellers must provide complete product details, pricing, payment options, guarantees and contact information to comply with UK distance selling rules.

High Street Trading vs. Online Trading Regulations

UK high street and online traders must follow the same consumer rights laws, but enforcement and dispute resolution work differently.

How PayPal and Worldpay Work

PayPal and Worldpay let you pay online safely without sharing your credit card or bank details directly with merchants.

Internet Auctions: Private Sellers vs. Business Sellers

Know the difference between buying from private sellers and businesses on internet auction sites to protect your rights.

Quick Seller's Guide to Providing Safe E-Commerce

Make sure your online business meets legal requirements and builds customer trust with proper information and transparent pricing.

Safe Selling: Protecting Against Fraudulent Transactions

Online sellers face fraud risks, but verifying customer details, checking payment patterns and having clear policies can protect you from scams.

Selling Online: Contracts with Your Buyer

When you sell online, a contract forms the moment a buyer purchases from you, protecting both of you under UK and EU law.

Selling Online: Legal Disputes and Settlements

When online sales go wrong in the UK, here's what you need to know about disputes, refunds and your legal rights.

Selling Online: Privacy and E-Communications Regulations

If you've wondered why you're getting unsolicited marketing emails and what rights you have to stop them, here's what the regulations actually require.