About Our Site

OnlineShoppingRights was formed to offer a unique reference point on staying safe when shopping online.
Every year people are using the Internet more and more to make purchases for goods and services. However, with the huge increase in E-commerce it has become more and more difficult to discern the safe and reliable sellers from the less reliable ones. This can be of particular concern when using online price comparison websites.
Although consumer rights online are founded on the same principles as, for example, buying in person there are additional regulations to which sellers must adhere. This site explains these regulations clearly and in plain English to give consumers a solid grounding as to their rights and obligations, as well as information on how to stay safe online.
OnlineShoppingRights also provides tips and relevant information for people wanting to sell online, whether they are thinking of starting an E-commerce website or expanding an existing business to give it an online presence.
Re: Can a Website Advertise Items as In Stock When They are Not?
I've ordered a horse bridle Jan 18th 2021. A week later after not receiving a dispatch…
Re: Can a Website Advertise Items as In Stock When They are Not?
Hello I have recently ordereda Radley bag from the website,I did get order confirmation…
Re: Can a Website Advertise Items as In Stock When They are Not?
Hi, Is it ok for the retailer to keep cancelling your order when it clearly shows as in…
Re: Can Websites Change Prices Once Ordered?
Question: My sister and I bought 2 sunloungers online for 19.99 each . After paying and receiving them . 3 hours…
Re: Legally, Can I Keep the Second Laptop?
hi I ordered a camera but, the parcel was lost and the company reordered me another one accepting all the mistake was…
Re: Misleading Advertising and Online Shopping
I ordered a Santos 3door 2draw wardrobe from DHS via fair for you,it's £399. When products was finally…
Re: Buying from Overseas Sellers Online: Do Your UK Consumer Rights Apply?
I ordered a pair of boots from where I thought was USA. Having read all the…
Re: Can a Website Advertise Items as In Stock When They are Not?
I would appreciate some advice. My wife bought me a dressing gown (£89) from online…
Re: Can a Website Advertise Items as In Stock When They are Not?
I asked for a lemon tablecloth from a well known catalogue, which was out of stock. I was…
Re: Misleading Advertising and Online Shopping
Hello, I bought a coat from Glamify in there 60% OFF sale. It was marked down from £190 to £85. I went to their…