About Our Site

OnlineShoppingRights was formed to offer a unique reference point on staying safe when shopping online.
Every year people are using the Internet more and more to make purchases for goods and services. However, with the huge increase in E-commerce it has become more and more difficult to discern the safe and reliable sellers from the less reliable ones. This can be of particular concern when using online price comparison websites.
Although consumer rights online are founded on the same principles as, for example, buying in person there are additional regulations to which sellers must adhere. This site explains these regulations clearly and in plain English to give consumers a solid grounding as to their rights and obligations, as well as information on how to stay safe online.
OnlineShoppingRights also provides tips and relevant information for people wanting to sell online, whether they are thinking of starting an E-commerce website or expanding an existing business to give it an online presence.
Re: Buying from Overseas Sellers Online: Do Your UK Consumer Rights Apply?
I ordered a pair of boots from where I thought was USA. Having read all the…
Re: Can a Website Advertise Items as In Stock When They are Not?
I would appreciate some advice. My wife bought me a dressing gown (£89) from online…
Re: Can a Website Advertise Items as In Stock When They are Not?
I asked for a lemon tablecloth from a well known catalogue, which was out of stock. I was…
Re: Misleading Advertising and Online Shopping
Hello, I bought a coat from Glamify in there 60% OFF sale. It was marked down from £190 to £85. I went to their…
Re: Can a Website Advertise Items as In Stock When They are Not?
I ordered trainers from well known JD Sports, received daily text to say order was being…
Re: Misleading Advertising and Online Shopping
Hi I ordered some shorts which were advertised as a 2 pair pack but when they were delivered there was only one…
Re: Misleading Advertising and Online Shopping
I purchased a steam mop through shark its self as it was £50 cheap buying direct, paid by card and everything…
Re: Pharmaceuticals and Health: Consumer Rights, Advertising and Refunds
Hi I purchased a few lots from Lancashire Auction House recently including…
Re: Buying from Overseas Sellers Online: Do Your UK Consumer Rights Apply?
Bought a Radley bag from what I thought was a UK company. Turns out they are…
Re: Legally, Can I Keep the Second Laptop?
Hi, I made a purchase from Curry's and paid part of it with a gift voucher and part by credit card. When I tried…