More of us are buying things online every year, but it can be hard to know which sellers are trustworthy and what your rights actually are. The rules are different from shopping in person, and sellers are supposed to follow additional regulations that many people don't know about.
Online Purchase Rights Checker
Find out your rights when an online order goes wrong, from faulty goods to late or missing deliveries.
Try our Online Purchase Rights Checker free, here on this site →OnlineShoppingRights explains your consumer rights clearly and in plain English. We cover what you're entitled to, how to stay safe when shopping online, and what to do if something goes wrong.
We also have information for anyone thinking about selling online, whether you're starting from scratch or taking an existing business into e-commerce.
Your situation may be slightly different. ask a question below ↓ and our editorial team will reply with our advice.
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